호텔 영어 따라하기

 

무엇을 도와 드릴까요?    How can I help you, sir? 

도와주셔서 정말 고맙습니다.    Thanks very much for your help.

 

무엇을 알고 싶으신가요?     What would you like to know?

제가 더 도와 드릴게 있나요?     Is there anything else I can help you with?

 

죄송하지만 안 될 것 같은데요.     I'm afraid not.

천만에요                You're welcome

 

 

 

Is there a car park? 

No, I'm afraid there isn't

 

Does the hotel have a fitness centre? 

Yes, it does.

 

Do you have Wi-Fi access?

No, we don't. Sorry about that.

 

Is there a laundry service?

Yes, there is.

 

Do the rooms have cable TV?

No, I'm afraid they don't.

 

 

The hotel has a laundry service, a bar, en suite bathrooms and also organizes theatre and concert tickets.

 

 

Is there an indoor swimming pool?

Do you have a fitness centre?

Do you have a shuttle bus service to the airport?

 

Yes, there is a car park.

No, we don't have disabled facilities. Sorry about that.

Yes, we have Wi-Fi Internet access.

 

 

Are there en suite bathrooms?     욕실 딸린 객실이 있나요?

Is there a 24-hour reception?

Is there a conference room?

Does the fitness center have a sauna?

Do all the rooms have cable TV?

Do you have 24-hour room service?

 

The hotel is in the city center.         도심에 있다

It is a gourmet restaurant             고급 레스토랑이다

The interior is modern. The interior is cosy.

The menu is mostly regional.       메뉴는 대부분 지역 음식이다.

Main courses cost between 12 and 18 dollars.

There is a wide selection of French wines.

There is a wide selection of local wines.     지역 와인을 폭넓게 선택할 수 있다.

 

 

Where is your restaurant?

We're in the center of Seoul.

What type of your restaurant is?

We are a chic, modern cafe, bar and restaurant.

What's on the menu?

Well, our menu is light Mediterranean cusine. We serve tapas for starter and fish dishes for main courses.

What's the price of that menu?

Tapas cost between 3 and 5 dollars. Main courses cost between 12 and 17 dollars.

Thank you very much for your help.

You're welcome, Madam.

 

 

Where is your restaurant, exactly?

Our restaurant is in the village of XX near XX.

What sort of restaurant are you?

We are a traditional, cosy, family-run inn.

What;s the menu like?

We serve regional Korean dishes such as game and other fresh local produce.

Can you give me some idea of your prices?

Main courses cost between 14 and 20 dollars.

Thanks for your help.

You're welcome, Sir.

 

 

Where is the restaurant, exactly? How can I get to the restaurant?

Our restaurant is in a 1920s villa in the small town of xx near xxx. You can take motorway A, and then take exit SS, follow signs for Seoul.

What type of restaurant is it?

It is an elegant gourmet restaurant.

What's the menu prepared?

We serve regional German and French cuisine. And we also have an excellent wine list.

Can you tell me the price of main course cuisine?

Main courses cost between 12 and 20 dollars.

Thanks very much.

You're welcome.

 

The chef is wearing a hat and a neckerchief.

The bartender is wearing a tie and a waistcoat.

The room attendant is wearing an apron.

The porter is wearing a uniform and a hat.

The waiter is wearing a waistcoat, a bow tie and a name badge.

The receptionist is wearing a jacket and a skirt.

 

The chef is smiling.

The bartender is shaking a cocktail.

The room attendant is cleaning the handbasin.

The porter is waiting for customer.

The waiter is holding a tray of drinks.

The receptionist is smiling.

 

Ms. Han is responsible for the front office.

The front office is important for the hotel's image because theis is the guests' first and last point of contact with the hotel.

When guests arrive, Ms. Han checks them in.

When the reception desk is very busy, John has to help out.

When guests need a taxi, the porters can arrange it.

 

 

I'm Jane. I'm a receptionist. I check in guests in when they arrive. During their stay, I answer their questions. When they leave, I prepare their bills and check them out.

 

I'm a reservations clerk. I handle phone reservations. I use a computer to check which rooms are available. I also operate the switchboard. Sometimes, I help out in reception.

 

I work as a porter, I show guests to their rooms and carry their luggage. I also arrange taxis and park guests' cars.

 

I run the front office. I'm the front office manager. The front office staff report to me.

 

I am arranging a taxi for Ms Candy from room 302.

 

 

What's the saucier doing?  He is tasting a sauce.

 

What is the kitchen porter doing?  He is doing the washing-up.

 

What is the commis chef doing?  He is chopping some vegetables.

 

What is the patissier doing?  He is tasting some pastries.

 

Who advises diners on menu choice and takes diners' orders?                                       chef de rang (세프 드 랑)

 

Who lays the table, serves the food and clears the table?

 

Who serves drinks at the bar?

 

Who prepares diners' bills and takes payment?

 

Who supervises the waiting staff and deals with problems?

 

Who takes drinks orders and serves wine?

 

Who selects wines for the wine cellar and advises diners on choice of wine?

 

Who stands in for the maitre d' when he or she isn't there?

 

 

fold napkins / refill salt and pepper / lay tablecloths / place napkins on the tables / place cutlery on the tables / place wine glasses on the tables / serve guests / remove dirty dishes / clear tables / report damage to supervisor / fill sugar bowls / vacuum floors / put out menus

 

May I ask your name, please? 

Could you spell your surname for me, please?

May I have a contact phone number, please?

I'm sorry ,sir, could you repeat that, please?

What time are you arriving?

I'll just read that back to you. You're arriving on Friday 14, May and staying three nights.....

 

 

How can I help you?

Hello. I'd like to make a reservation for 14 nights from July 3 to 17, please. I'd like a suite room, for two people.

So you're arriving on 3 July and leaving on 17 July?

Yes, that's right.

And would you like a smoking or a non-smoking room, sir?

Non-smoking, please.

Er......Yes, we have a suite room available for those nights.

Oh, that's great! How much is it, please?

The room rate is $260 a night, so that's $3,640 total.

Three thousand six hundred and forty? Ok, that sounds fine.

Good. May I take your name, please?

Yes, it's Bradley O'Riordan.

Could you spell your surname for me, please, sir?

Sure. It's O-apostrophe-R-I-ORDAN, O'Riordan.

OK, I've got it, Mr. O'Riodan. Have you stayed with us before?

No, it will be our first time in Vienna, My wife and I are going on our honeymoon.

Oh, congratulations on your wedding! I'm sure you'll enjoy it. May I have a contact phone number, please?

Sure, It's 1 for the US, then 206 246 8099

Did you say 1 206 246 8099?

Yes, that's right.

And your address, please?

It's 8797 Sogong Boulevard.

Sogong Boulervard....and what's the name of the town or city, sir?

Seattle. Do you need me to spell that?

No, it's OK, sir. Seattle, USA.....And your zip code, please?

It's 98101

Thanks. Now, what time are you arrving on 3 July?

Oh, um, The flight lands at 2 pm,......We'll be there by three, I expect.

Three pm, OK, sir, that's fine.

Will you send me a confirmation, please?

Of course, sir. What's your email address, please?

It's uhakfocus@gmail.com

That's all I need to know.

Oh! Don't you need a credit card number or something to guarantee the booking?

No, sir, Because you're arriving before 6 pm, that won't be necessary.

Oh, OK, Good.

I'll just read that back to you. You're arriving on 3 July and staying 14 nights.

 

 

Will you send me an email confirmation, please?

Of course, sir, Can I just ask what time you are arriving?

I'm not sure. My flight lands at Incheon at 6 pm.

I see, are you coming straight to the hotel, sir?

Yes, I'm taking a taxi from the airport.

Then you won't get here before seven thirty. The traffic is heavy.

Right, Will that be a problem?

Not at all, sir, but I need your credit card details to hold the booking, because you are arriving after 6 pm.

Ok, I will just get my card. Just a moment, please.

 

Hi, I'd like to book a table, please.

When would you like to come?

Next Friday at 7 pm.

Friday the 14th, 7 pm....I'm sorry, madam, we're fully booked all evening on Friday.

Oh! That's a shame.

If you were able to come on Saturday instead....

Er, yes, I suppose Saturday will be OK.

Excellent, And how many is the table for, madam?

A table for two, please.

So, that's a table for two at 7 pm on Saturday the 15th of March.

Er, no, 8 pm.

Sorry, madam, 8 pm May I have a name, please?

Yes, It's McDonnell. That's M-c-d.......

McDonnell, Well, we look forward to seeing you on Saturday the 15th.

OK! Bye

Goodbye

 

 

Greet guests. 투숙객 맞이하기

Ask for the guests' names.

Confirm the booking details.

Check status of room / room status.

Swipe the guest's credit card.

Ask the guest to fill in the registration form.

Call the porter to take the guest's bags.

Hand the room key / key card to the guest.

 

Shall I ask the porter to look after  your bags for you?